TSUYA - TERMS OF SERVICES

By making an appointment or receiving services at Tsuya, you agree to the following terms and conditions:

1.⁠ ⁠Appointments

• Customers must make an appointment to secure a dedicated time slot.
• If no nailist is specified during booking, Tsuya will assign one at our discretion. Once assigned, customers may not request to change the nailist by force.
• Customers who do not arrive within 30 minutes after their scheduled appointment time will be considered a no-show and must reschedule a new appointment.

2.⁠ ⁠Deposits

• A deposit may be required to confirm your appointment.
• Deposits are securely held with us and can be used towards any future service.
• All deposits are non-refundable under any circumstances.

3.⁠ ⁠Service Guarantee

• We provide a 7-day guarantee for one-time repair of chipped or broken nails.
• Free repairs may only be claimed once for the same service. Additional repairs will be charged at the standard rate.

4.⁠ ⁠Allergies & Health Conditions

• Customers are responsible for informing our staff of any allergies, sensitivities, or medical conditions before treatment begins.
• If a customer fails to disclose this information, they acknowledge the potential risks and agree not to hold Tsuya or its staff liable for any injuries, reactions, or damages that may occur.

5.⁠ ⁠Liability

• While we strive to deliver services with the highest standard of care, Tsuya is not liable for any damages or issues arising from failure to follow aftercare instructions, undisclosed conditions, or misuse of the service by the customer.